Sidel is looking for a field service engineer that performs installation, start-up, commissioning, and testing of the sidel equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training, and provide other after-sales services of sidel's equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and ensure customer satisfaction.
your mission
* test and evaluate equipment performance at customer plant, based on technical, contractual, and safety specifications.
* properly handle, check, and transfer equipment non-conformities.
* prepare job progress chart and technical reports in reference to carried-out activities.
* ensure ultimate internal and external customer satisfaction.
* perform activities in line with the standard operating procedures (sops), sidel coordination plan rules, and customer rules.
* report after-sales opportunities detected on customer site.
* conduct technical activities, troubleshooting, and reporting deliverables.
* report to the installation site manager for team site activities.
your profile
level of education and languages:
* bachelor degree in engineering or equivalent.
* fluent level of english is a must.
* specialization in automation or aseptic is a plus.
* spanish, italian, and/or french is an advantage.
required experience and skills:
* experience in the beverage industry.
* 3 years of experience in field activities.
* technical subject matter expertise on automation (b&r, siemens, elau & ab).
* electrical or aseptic expertise.
* availability to travel up to 90% (including international locations).
* medium work that includes moving objects up to 50 pounds.
* constantly ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
* constantly remaining in a stationary position, often standing for prolonged periods.
* constantly operating machinery and/or power tools.
* constantly operating in small and/or enclosed spaces.
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