Open systems international, inc. (osi), an aspentech business, is a fast-paced, growing, high technology company, headquartered in medina, minnesota.
as a world leader in the operations technology (ot) field, osi develops and supplies state-of-the-art energy management, optimization and control software solutions to energy utility companies worldwide.
the role
in this position you will design, develop and improve technical documentation for aspentech's osi products and technologies.
specific, on-the-job training will be provided.
your impact
- research, write and edit documentation such as configuration guides, user's guides and other related technical materials.
- develop an in-depth understanding of products to efficiently manage and deliver complex software documentation that meets the needs of the target audience.
- utilize ticket tracking system to ensure tasks stay on track and deadlines are met.
what you'll need
- bachelor's degree in technical/professional writing, english, engineering, computer science or a related technical field.
- 2+ years of experience in developing software or technical documentation.
- thorough understanding of how to translate complex information into concise, easy-to-follow instructions.
- comfortable working at both the high level and detail level; must be result, process and quality oriented.
- ability to meet deadlines and handle multiple priorities, remaining flexible and effective in a fast-paced environment.
- excellent writing, communication, organizational and interpersonal skills.
- exposure to documentation authoring software (like madcap flare).
- knowledge of html and web publishing.
- understanding of agile methodology.
- familiarity with project management tools such as jira and jama.