Main responsibilities
* install, configure, and maintain retail application environments.
* upgrade and patch application environments and their technology stacks.
* debug issues related to application configuration and technology stacks.
* create and maintain ad hoc productivity and automation scripts.
* triage hardware, operating system, networking, and related issues.
* assist development and qa teams in identifying and solving application and performance issues.
* publish and maintain documentation on web pages related to services offered.
* operate independently and as part of a team including remote team members and multiple stakeholders.
* provide customer support during their implementation cycle, go-live, and post-go-live.
* ready to participate in non-business hours and weekend on-call support for customers.
* communicate with internal and external stakeholders and the global cloud support team.
career level - ic3
responsibilities
define, design, and implement solutions within a fast-paced, leading-edge database/applications company.
responsible for creating and implementing system enhancements that will improve the performance and reliability of the system.
contribute individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of specialization. Five years of related experience in a medium to large network distributed and computing environment. Bs in computer science or related field.
relevant experience and training
* experience with troubleshooting and supporting retail applications including planning (apee/mfpee, rdf), science (ris), merchandising (rms, resa, rpm, reim, allocation), order management, order broker, customer engagement, etc. will be a significant plus.
* experience or familiarity with cloud platforms like oracle cloud infrastructure, aws, google cloud, azure.
* extensive experience in the implementation and maintenance of enterprise applications using weblogic server 10.x/12.x, ldap, deployment tools, monitoring tools on unix (solaris/linux) and windows environments.
* proficient in handling all aspects of installation, configuration, clustering, deploying applications, load balancing, performance tuning weblogic server & soa issues in production and testing environments.
* experience in the it industry in analysis, design, support, and maintenance of large client-server and web-based applications with 6 years of experience in oracle weblogic support.
* expertise in weblogic application server administration including installing, configuring, migrating, load balancing, deploying applications, performance tuning, capacity planning, upgrading, and maintenance of weblogic servers.
* solid experience in administration of weblogic servers on linux or windows.
* strong knowledge in various weblogic sub-systems like clustering, jdbc, jms, ssl, rmi/ejb objects, etc.
* oracle database experience including sql, pl/sql, and performance analysis and remediation.
* excellent skills with scripting languages like python, perl, or shell scripting.
* excellent english written and oral communication skills.
* bachelor's or master's degree in computer science or any stem field.
* 5 - 8 years of previous system administration or related experience on weblogic, linux, and/or one of the popular unix os flavors (sun solaris, hp-ux, aix, chef, docker, jenkins, kubernetes).
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