Call center customer service care - full time
location: santa catarina
salary: 18,500 $ to 21,000 $ (gross monthly)
positions available: 15
contract type: permanent
work schedule: full time
we are an innovative and rapidly growing company dedicated to providing exceptional customer support services. As we continue to expand our reach, we are seeking talented individuals to join our dynamic team.
key responsibilities:
1. interact with customers via email, chat, and phone to deliver prompt and accurate solutions.
2. maintain a positive, empathetic, and professional demeanor to ensure outstanding customer satisfaction.
3. record and document all customer interactions and resolutions accurately.
4. gain comprehensive knowledge of our products and services to effectively address customer inquiries.
qualifications:
1. 6 months to 1 year of experience in a call center environment.
2. excellent communication skills paired with a customer-first approach.
3. high school diploma or equivalent required.
4. proficient in computer use, including windows, outlook, and ms office applications.
5. advanced proficiency in the english language.
what we offer:
1. competitive base salary of $18,500 mxn.
2. attractive performance-based bonuses.
3. comprehensive legal benefits, including life insurance and grocery vouchers.
if you are passionate about providing exceptional customer experiences and are eager to grow with us, we encourage you to apply today!
requirements
high school education - general baccalaureate
languages
advanced proficiency in english
skills
proficient in ms office applications
professional experience
experience in a call center environment preferred
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