*position responsibilities*:
primary responsibilities are providing outstanding customer service by resolving customer product issues over the telephone and ensure their experience is memorable.
also, as a team member you will be supporting the team's needs as well as participate in projects to assist in data entry for databases and process improvement of our overall daily operations.
*responsibilities include*:
- resolve customer product issues in a courteous and professional matter both outbound and inbound.
- enter customer information accurately in databases.
- must meet and comply with department and company policies, procedures, objectives and regulations.
*minimum qualifications*:
- excellent communication skills both written and verbal in english to communicate with external and internal customers, or other groups within the company.
- ability to work in extended periods on the telephone helping customers, including customer follow up
- initiative to identify issues and areas of need and implement solutions.
- excellent judgment in ambiguous situations and creative problem solving; capable of handling various projects or tasks at the same time (multitasker)
- experience with ms office tools
- requires a high school or technical degree.
*desired qualifications*:
- ability in working with high end technical troubleshooting support groups.
- leadership and project management skills
- electronic background skills
- ability in working with internet / apps support.
tipo de puesto: por obra o tiempo determinado
sueldo: $1.00 - $2.00 al mes
horario:
- lunes a viernes
prestaciones:
- vales de despensa
tipos de compensaciones:
- bono de productividad
educación:
- técnico superior trunco o en curso (deseable)
lugar de trabajo: empleo presencial