Job description - cluster revenue director (hot0bepb)
job number:
work locations
: hilton cancun an all inclusive carretera federal cancun - tulum cancun 77569
a revenue director manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
what will i be doing?
* manage and lead the team through day-to-day operations, as well as strategically guide the revenue department to achieve team and organizational goals
* ensure yield exemptions are investigated and analyzed and new business opportunities are identified
* gather and analyze statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimize risk
* prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement
* complete and analyze month-end reports
* outline risks and opportunities relative to meeting rooms versus guest room availability to present at weekly meetings
* record and analyze all refused, lost, cancelled and waitlisted business for both guest rooms and conference and banquet meeting space
* ensure effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risks
* ensure team members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties
* manage staff performance in compliance with company policies and procedures
* recruit, manage, train and develop the revenue team
what are we looking for?
* positive attitude and good communication skills
* commitment to delivering a high level of customer service
* flexibility to respond to a range of different work situations
* ability to work under pressure and under own initiative
* previous experience in sales role with the ability to close a sale
it would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* knowledge of local market
* knowledge of hospitality
* passion for sales and for achieving targets and objectives
* degree level qualification in a relevant field
what will it be like to work for hilton?
hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, hilton has offered business and
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